Frequently Asked Questions
Explore AlphaBee's comprehensive FAQ page for quick answers about our ABA therapy services.
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Top FAQ
At AlphaBee, we offer a wide range of services tailored to your needs.
Our 1:1 ABA program provides flexible session options, ranging from 6.5 to 25 hours per week.
For families seeking targeted support, our Specialized Behaviour Services focuses on specific goals, ensuring effective intervention without the need for a comprehensive program.
Find the right fit for your family today!
- Our hourly rate includes 1:1 direct ABA sessions with an Instructor Therapist, and oversite from an Clinical Supervisor, or Supervised Therapist, as well as assessments, reports, and report review meetings.
- If applicable, the rate also includes consultation and meetings with other professionals (such as SLPs, OTs, and ABA consultants), which are pre-arranged with parents before scheduling.
- Instructor Therapist Cancellation: AlphaBee shall make every effort to coordinate a replacement for that session with an Instructor Therapist. If the parents choose not to have a replacement, the sessions will be treated as cancelled by parents and billed accordingly. If AlphaBee is unable to find a replacement therapist, that session will not be billed.
- Parent Cancellations: If Parents cancel a session with less than 24 hours’ notice: session will be billed according to regular billing, regardless of the reason for being absent. If a parent cancels with more than 24 hours’ notice the session will not be billed, up to 2 per month. Regular billing will apply beyond two cancelled non-billable sessions (with more than 24 hours’ notice) within one calendar month.
Families may opt to provide their OAP Core Clinical Funding directly to AlphaBee and receive monthly paid Invoice statements. Alternately, families may opt to provide a deposit and pay monthly Invoices (see deposit below).
DEPOSIT
Families pay a deposit 10 days before services start, equal to one month’s service (hours/week x hourly rate x 4.3333).
Monthly invoices are sent on the 1st of the following month, due by the 5th. Example: November’s invoice sent December 1st, due December 5th.
The deposit is held separately and applied to the last month’s invoice. After the final month, parents receive a final invoice and may owe additional payment or receive a refund based on the balance.
Contact Us
We’re here to listen, support, and help you take the next step. Whether you have questions about our services, want to learn more about our programs, or are ready to begin your child’s developmental journey, our dedicated team is just a message away.
Fill out the form below, and we’ll respond promptly to discuss how we can support your family’s unique needs.
